123 HP ENVY 5530 PRINTER OFFLINE

 Step 1: Scrutinize the connection between your printer and the system

   Printer Offline message displays when the device cannot communicate with the printer. Check whether your 123.hp.com/envy5530 printer connection is proper.

   Unplug the power cord from the printer and the wall outlet and halt for at least 60 seconds. Re-link the power cord to the printer and wall outlet.

   Power on the printer. Click Print and Fax, Print and Scan or Printers and Scanners from the list of results. Find your printer name from the list.


Step 2: Eliminate multiple printers from the printer list

   In case there are multiple print queues for the same printer, delete all extra printers by choosing them one at a time, and then tap on minus button.

   Tap on the Add button. Choose your printer name from the list, and then choose Add to add your printer. Select Print Using–> Printer name.

   The new printer queue displays in the Printers list in an Idle status. Attempt to print a document. If the 123 HP Envy 5530 Troubleshooting issue exists, move to the next step.


Step 3: Printing system – Reset

   In the printers list, right-click the blank space, choose Reset printing system. Key in the admin user name and password and choose Ok.

   Stop until the printing system is reset and no devices show in the Printers list. Choose your printer to the list as done before.

   Attempt to print a document. If the error exists, contact our technical support team on our website.

Location: United States

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