Printer Setup and Support

  Step 1: Examine the connection status   Look whether the USB cable is firmly connected to the network which may be cause for network failure.   After examining,reboot the HP Officejet Pro 6970 printer to re-customize all the printer options .   Once the printer is restarted,examine whether the printer offline problem is solved. If not,continue with the next step. Step 2: Clear jammed paper from the automatic document feeder   Examine whether many printer names are displayed,in case exhibited delete all the printer names except the printer that is currently-in-use.   Choose the HP Officejet Pro 6970 printer as default printer.Eliminate and include the printer name to solve the printer offline issue.   Eliminate the printer name by clicking on the minus sign and include the printer name by pressing the plus sign. Step 3:Restart the printer   Press the power button to turn off the printer,halt for a minute and the...

Step 1: Examine the connection status   Look whether the USB cable is firmly connected to the network which may be cause for network failure.   After examining,reboot the HP Officejet Pro 6970 printer to re-customize all the printer options .   Once the printer is restarted,examine whether the printer offline problem is solved. If not,continue with the next step. Step 2: Clear jammed paper from the automatic document feeder   Examine whether many printer names are displayed,in case exhibited delete all the printer names except the printer that is currently-in-use.   Choose the HP Officejet Pro 6970 printer as default printer.Eliminate and include the printer name to solve the printer offline issue.   Eliminate the printer name by clicking on the minus sign and include the printer name by pressing the plus sign. Step 3:Restart the printer   Press the power button to turn off the printer,halt f...