Printer Setup and Support

  Shut off the printer and wait until the printer turns inactive. Detach the printer’s power cord from the power outlet. Disable the network or  USB connection  established on the printer. Power off and power on the router or modem (the one you use). Activate the printer and tap the Wi-Fi icon on its access panel. Wait for a while and the printer connects to your network. Initiate a print job and check if the issue is rectified.

  Shut off the printer and wait until the printer turns inactive. Detach the printer’s power cord from the power outlet. Disable the network or  USB connection  established on the printer. Power off and power on the router or modem (the one you use). Activate the printer and tap the Wi-Fi icon on its access panel. Wait for a while and the printer connects to your network. Initiate a print job and check if the HP Officejet Pro 6968 Not Printing issue is rectified.