Printer Setup and Support

  The HP Envy Photo 7864 printer offline problem occurs due to an improper link between your printer and computer. So, check the connection between your devices. Also, examine the power connection of the printer. Do not establish the power connection using a surge protector as it can cause power fluctuations. Check if the printer and computer are connected to the same network of a router. Also, check if the router provides an active internet connection. For a wired HP Envy Photo 7864 Setup, check if the USB or Ethernet cable is connected to the respective ports of the devices.

  The HP Envy Photo 7864 printer offline problem occurs due to an improper link between your printer and computer. So, check the connection between your devices. Also, examine the power connection of the printer. Do not establish the power connection using a surge protector as it can cause power fluctuations. Check if the printer and computer are connected to the same network of a router. Also, check if the router provides an active internet connection. For a wired HP Envy Photo 7864 Setup , check if the USB or Ethernet cable is connected to the respective ports of the devices.