HP OJ5740 PRINTER OFFLINE

 Step 1:To Examine the connectivity

  •   You can download a compatible app and then solve the issue by following the on-screen instructions.
  •    Now, change the default driver to installed driver and then check if the printer still displays printer offline message.
  •    Try resetting the printer to check the connection status. If the HP Officejet 5740 Troubleshooting issue still persists, proceed to the next step.

Step 2: To select the correct port

  •    If the driver is using an inappropriate communication port, then the error might occur. Thus, ensure that you select the correct port.
  •    You can try upgrading the printer firmware to solve the printer offline issue. If you find that the issue still persists, proceed to the next step.
  •    Also, try connecting the printer over the network using manual IP address, one of the easiest methods of connection.

Step 3:To add a second printer device to Windows

  •    Once you complete setting the manual IP address, you need to add a printer port and then remove the printer’s name from the list of available devices.
  •    You can now install the device using the HP Printing software. Follow the on-screen instructions and proceed to the next step.
  •    If the printer can print and there is no offline issue, you can stop HP Officejet 5740 Troubleshooting.

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