HP ENVY 5530 PRINTER OFFLINE
Step 1: Scrutinize the connection between your printer and the system
- Printer Offline message displays when the device cannot communicate with the printer. Check whether your 123.hp.com/envy5530 printer connection is proper.
- Unplug the power cord from the printer and the wall outlet and halt for at least 60 seconds. Re-link the power cord to the printer and wall outlet.
- Power on the printer. Click Print and Fax, Print and Scan or Printers and Scanners from the list of results. Find your printer name from the list.
Step 2: Eliminate multiple printers from the printer list
- In case there are multiple print queues for the same printer, delete all extra printers by choosing them one at a time, and then tap on minus button.
- Tap on the Add button. Choose your printer name from the list, and then choose Add to add your printer. Select Print Using–> Printer name.
- The new printer queue displays in the Printers list in an Idle status. Attempt to print a document. If the 123 HP Envy 5530 Troubleshooting issue exists, move to the next step.
Step 3: Printing system – Reset
- In the printers list, right-click the blank space, choose Reset printing system. Key in the admin user name and password and choose Ok.
- Stop until the printing system is reset and no devices show in the Printers list. Choose your printer to the list as done before.
- Attempt to print a document. If the error exists, contact our technical support team on our toll-free number.