Solve HP Envy 5660 Troubleshooting Issues

Solve HP Envy 5660 Troubleshooting Issues



Solution For How to Install HP Envy 5660 Driver in Windows XP?

The scan fails and the document is not found when you try to scan with your HP Envy 5660 printer. One of the main reasons could be due to a broken ADF.
  • The steps remain same for both Wired and Wireless connections:
  • When the Automatic Document Feeder is broken, the paper sensor may not work and hence the document may not be detected for scan.
  • Otherwise, if its any other error, a message should appear on the control panel display stating original loaded or document loaded.
Follow these steps as a solution:
  • Check if your HP Envy 5660 printer is powered up properly or not, Follow the steps for HP Envy 5660 troubleshooting.
  • It should be connected directly to a wall outlet for power.
  • Do not use any spikes or surge protectors to connect your printer.
  • Disconnect the power source, reconnect it and then turn it on.
  • Try placing a paper and check if the printer scanner detects it.
  • Load a sheet of plain paper on the ADF and adjust the width guides.
  • Close the ADF cover tightly and push it for the scanner to sense the paper.
  • If the paper sensor is working, then you should receive a chime or message.
  • Clean the ADF with a lint-free cloth and a mild glass cleaning solution.
  • To clean the unseen ends of the scanner, use flashlight and clean it.
  • Open the ADF cover and clean the white rollers with the damp cloth.
If these steps does not work, then uninstall the printer software.
  • In Windows, look for your printer model and then click Uninstall or Yes by doing a right-click on it. Remove the software with the prompts on the screen.
  • In Mac, click Finder, click Go, click Applications, then open the HP folder. Double-click on the HP Uninstaller folder and remove the software as per the prompts.

Fix HP Envy 5660 Troubleshooting – Not Copying

Some common quality issues with the Copy function are: If you find the printout of the copy with quality issues when copied from the flatbed or Automatic Document Feeder, it could be the horizontal or vertical lines, color bands or poor resolution.
The HP Envy 5660 Troubleshooting Guide Proposes the Following:
Cleaning:
  • Sometimes, thumb impressions, messy smears and dust on or under the scanner glass or lid, or in the document feeder may cause lines and color bands. It is recommended to clean these parts with a spongy, fiber-free cloth with the glass cleaner sprayed on it.
  • Ensure that the printer is disconnected from the power while doing the above process as it may lead to power short circuit sometimes.
Copy Settings:
  • Tap or press Copy button or icon from the control panel of the printer.
  • Tap Settings if required and then go to the Quality or Optimization setting.
  • Change the size, brightness, Draft mode and Quality to improve quality.
  • Get back to the main screen by pressing Back symbol or OK.
  • Insert the original document or photo and then try to do copy.
Resetting the Printer:
  • Close the scanner lid after removing the items on the scanner glass or ADF if any.
  • Detach the power cord from the HP Envy 5660 troubleshooting printer and the power outlet while it is turned on.
  • Leave the printer idle for at least 60 seconds and then proceed further.
  • Rejoin the power cord to the direct electrical wall outlet.
  • Rejoin the power cord to the printer and ensure it is stable.
  • Try to copy with the original document or photo loaded on it.
Servicing the Printer
  • Call your printer manufacturer for a printer service if none of the steps help you.

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