Fix HP OfficeJet 5255 Won’t Scan

 

  1.     Check if the scanner laser is working properly.
  2. If not, replace the laser by visiting an authorized store.
  3. Open the scanner lid and inspect the glass for cracks.
  4. Even a small crack can hamper the scanning process of your device.
  5. Check if the printer firmware is up to date, if not, update it.
  6. Most scan issues can be sorted out after performing a 123.hp.com/oj5252 printer reset.
  7. So, refer to the how to factory reset my Envy 5255 printer section to learn more.

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