HP Envy 5010 Printer Offline
Check if the lights on the router are blinking properly. If not, change your router or contact your internet service provider. Open Control Panel, go to the Printer’s window and select See What’s Printing. Choose Printer and uncheck the Use Printer Offline option. Restarting the Print spooler service can resolve the HP Envy 5010 troubleshooting issue. Press the Windows and R key simultaneously. Now type services, press Enter or OK. Right-click Printer Spooler and select Restart.