Fixed: HP Deskjet 3631 Won't Print

 

  1. To diagnose HP 3631 printing issues, download and run the HP Print & Scan Doctor tool on your computer.
  2. Follow the prompts that are shown by the PSDR software to resolve the connection issues.
  3. Check whether the settings of the network to which the HP 3631 printer is connected were modified recently.
  4. If the Wi-Fi network’s passphrase was changed, you need to connect the HP 3631 printer to the network once again.
  5. Check whether the HP 3631 printer has been set as the computer’s default printer.
  6. Go to Control Panel-->Devices & Printers-->Right-click HP 3631-->Ensure that the ‘Set as default printer’ option is ticked.
  7. Find out whether the HP 3631 printer is in the sleep mode. If so, tap a button on the HP 3631 printer’s control panel to wake it.
  8. Disable the antivirus and firewall on your computer.
  9. Now, check whether the HP 3631 printer prints. If so, you need to add exceptions for the HP printer software packages on your firewall/antivirus application.
  10. If the printing issue persists, try uninstalling the HP 3631 printer driver.
  11. Download the latest HP 3631 printer driver on your computer from the manufacturer’s site and install it.
  12. This should resolve the printing issue on your HP Deskjet 3631 setup.
  13. If it doesn’t, contact our tech support team.

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