HP OFFICEJET PRO 6970 PRINTER OFFLINE
Step 1: Examine the connection status
- Look whether the USB cable is firmly connected to the network which may be cause for network failure.
- After examining,reboot the HP Officejet Pro 6970 printer to re-customize all the printer options .
- Once the printer is restarted,examine whether the printer offline problem is solved. If not,continue with the next step.
Step 2: Clear jammed paper from the automatic document feeder
- Examine whether many printer names are displayed,in case exhibited delete all the printer names except the printer that is currently-in-use.
- Choose the HP Officejet Pro 6970 printer as default printer.Eliminate and include the printer name to solve the printer offline issue.
- Eliminate the printer name by clicking on the minus sign and include the printer name by pressing the plus sign.
Step 3:Restart the printer
- Press the power button to turn off the printer,halt for a minute and then switch on it.
- Perform all the necessary settings and then try to print the test page again for the printer’s hardware functionality.
- In case the flaws persist,Call to our toll-free regarding the issue and get instant solutions.