HP Envy 4500 Ofline
- Check the connection between your 123.hp.com/envy4500 printer and computer.
- Link the devices to the same network of a router or access point.
- Ensure the router provides an active internet connection.
- If you connect the devices using a USB cable, ensure the cord is plugged to the respective port of the printer and computer.
- Check the power connection to the printer.
- Never plug the power cable into a surge protector as it can deliver power fluctuations.
- If the offline issue continues, get more solutions from our technical support team by contacting them.