HP ENVY 120 PRINT QUALITY ISSUE

 Step 1 : Examine the paper

  •    Utilize standard HP 120 ink cartridges for the printer and examine the ink cartridge you use is suitable for the printer. Refer HP SureSupply for nearby retailers.
  •    Ensure that the paper you are utilizing is correct for the print job and while inserting the paper into the input tray,place the print side down.
  •    Never utilize wrinkled or curled paper . In case the flaw still exists , proceed to the next solution for the HP Envy 120 Troubleshooting issue.

Step 2 : Scrutinize the print settings

  •    Look for the print settings in Windows and Mac as the settings may vary for the Windows and Mac operating system.
  •    In Windows operating system , examine the Paper/Quality , paper size and the Print Features altered matches with the paper inserted in the printer.
  •    In Mac Operating system , choose the paper type that matches with the printer , increase the print quality of the print job and then print the print job.

Step 3 : Examine ink levels

  •    On the home screen of the printer’s control panel,tap the Ink Status icon to examine the estimated ink levels
  •    In case the ink level graphic shows low or empty cartridges and the printout quality is not satisfied , substitute with a new ink cartridge.
  •    In case the ink level graphic shows ink level is full , you are not required to replace the ink cartridge.

Step 4 : Evaluate the Print Quality Diagnostic Report

  •    To print a Print Quality Diagnostic Result , on the printer’s control panel tap on the Settings icon and then select Tools .
  •    On the Tools window,try to Print the Print Quality Report.Examine the printer and cartridges are operating properly
  •    Wipe the cartridge using an automated tool.On the printer’s control panel,touch Settings-> Tools-> Clean Cartridges to clean the cartridge.

Step 5 : Align the printer

  •    Feed the paper into the input tray.On the control panel of the printer,touch Settings->tools->Align Printer to print an alignment page.
  •    In case you view a smears or track marks on your print out , wipe the area around the ink nozzles
  •    Replace the defective cartridge with a new cartridge.In case the HP Envy 120 Troubleshooting issue still exists , service the printer.

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